February 3, 2012

Community Update 02/02

by Kyodan » Thu Feb 02, 2012 2:14 pm
Hello everyone!

Here are this week's developments regarding Rappelz:

■ We've removed the TEST string from all the pet cards during the Holiday event that has been causing confusion within the community.

■ Our campaign against spammers is constant and steady! 

■ We've begun the process of rebuilding and reinforcing our server structure, and have made additional improvements to security.

■ Our team has been tackling hack cases and restorations at a steady rate! For those who have been waiting, we will get to you as soon as we can! Thanks to everyone for being patient!

■ We are now taking care of people who haven't received their items from the Holiday Login Event. If you haven't done so already, please submit a ticket with the subject "Holiday Login Event Items". If you've already submitted a ticket regarding this beforehand, you do not need to submit another ticket.

Please use this topic to discuss relevant questions and concerns. Thanks!

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